Privacy Policy

Effective Date: November 6, 2025

Company Name: Innovatra Design FZCO

Website: www.innovatradesign.com

Contact Email: contact@innovatradesign.com

Location: Dubai, United Arab Emirates

1. Overview

At Innovatra Design FZCO, we value your privacy and are committed to protecting your personal data. This policy explains what data we collect, how we use it, and the choices you have regarding your information.

2. About Us

Innovatra Design FZCO is a creative technology agency offering automation, design, and digital marketing solutions. We focus on helping businesses simplify operations and enhance digital experiences through innovation.

3. Data We Collect

a. Personal Data

• Name and contact details (email, phone, company name)
• Billing details for paid services
• Preferences and communication records

b. Technical Data

• Device and browser type
• IP address
• Usage data and analytics

c. Third-Party Data

We may receive data from analytics tools, ad networks, and social platforms to improve our marketing and service delivery.

4. How We Use Your Data

Your data helps us provide services, communicate effectively, improve performance, and comply with legal obligations. We never sell your data.

• To deliver requested services
• To respond to support inquiries
• To enhance website functionality
• To send updates and marketing (with consent)

5. Legal Grounds

We process your data under lawful bases such as consent, contract fulfillment, legitimate interests, and legal compliance.

6. Retention

We keep personal information only as long as needed for operational, legal, or regulatory reasons, then delete or anonymize it securely.

7. Sharing Information

Data may be shared with service providers (e.g., hosting, analytics, marketing tools) who maintain confidentiality and use it only as instructed.

8. International Transfers

When data is transferred outside the UAE, we ensure safeguards and compliance with applicable privacy laws.

9. Marketing Choices

We may contact you about new services or updates. You can unsubscribe anytime via email or request removal of your contact details.

10. Your Rights

• Access or request a copy of your data
• Request corrections or deletion
• Limit or object to processing
• Withdraw consent at any time

To exercise your rights, contact us at contact@innovatradesign.com.

11. Cookies

We use cookies for analytics and improving performance. You can disable them in your browser settings, though some site features may not work properly.

12. Data Security

We use secure hosting, SSL encryption, and access controls to protect data, but no online system is entirely risk-free.

13. Children’s Privacy

Our website is not intended for users under 18. We do not knowingly collect data from minors and will delete it if discovered.

14. Policy Updates

This policy may change periodically. The updated version with a new effective date will always be available on our website.

15. Contact Information